Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

All Systems Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

Origin Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Stream Operational

Carbon Manager Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

TripDirect Operational

Transportation Manager Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

Confirm Operational

Confirm OnDemand UK&I Operational

Confirm OnDemand US Operational

Confirm OnDemand APAC Operational

Dude Intelligence Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Brightly Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 10, 2026

SchoolDude Scheduled Maintenance

Completed - The scheduled maintenance has been completed. Access to SchoolDude products is restored. If you need assistance or more information, please contact Support at 1-877-655-3833 or support@brightlysoftware.com.
Jan 10, 10:10 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:15 EST

Scheduled - Brightly Software will be performing scheduled maintenance on Friday, January 9th beginning at 10:00 PM ET to approximately 4:00pm ET on Saturday, January 10th. Access to SchoolDude products will be unavailable during this time. We apologize for any inconvenience this might cause. If you need assistance or more information, please contact Support at 1-877-655-3833 or support@brightlysoftware.com.
Jan 10, 00:09 EST

Jan 9, 2026

No incidents reported.

Jan 8, 2026

Asset Essentials - Latency Issue

Resolved - Our engineers have been monitoring the application. The latency issue has been resolved. Thank you for your patience.
Jan 8, 15:05 EST

Investigating - Our team is currently investigating latency issues with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!
Jan 8, 08:29 EST

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.